FAQ
How often should my chimney be cleaned?
The NFPA recommends a yearly inspection. Chimneys, wood stoves, and fireplace inserts used for heating should be cleaned annually. Open fireplaces should also be cleaned regularly, usually once per cord of wood burned.
How long does a chimney cleaning take? Will it make a mess?
Most cleanings take about an hour, and we guarantee a mess-free process. Pre-fab fireplaces take 35–45 minutes, while wood stoves and inserts may take 1–3 hours depending on usage.
How much does chimney cleaning cost?
Pricing depends on the type of system (masonry, prefab, insert, stove, dryer vent, etc.). Call Chimney Wiz for a free quote.
How do you clean a chimney?
We use professional tools, brushes, and a high-powered vacuum to safely remove soot and creosote. We also inspect for cracks, damage, or safety issues during the process.
Do you install chimney caps? How much?
Yes. We install stainless steel and copper chimney caps with lifetime warranties. Pricing depends on size, number of flues, and material.
Do you handle chimney repairs?
Yes. We repair fireboxes, crowns, dampers, chase covers, and more. Call Chimney Wiz to discuss your repair needs.
Why does my chimney have rust stains?
Rust stains usually come from a deteriorating metal chase cover. Replacing it with stainless steel eliminates the issue and prevents leaks.
What is a chimney liner?
A liner is a stainless steel tube installed inside the chimney to safely vent smoke and gases. It improves draft, efficiency, and safety.
How often should my dryer vent be cleaned?
Every 1–2 years, depending on usage. Large households may need yearly cleaning to prevent fire hazards and improve dryer efficiency.
What is the difference between a Pre-Fab fireplace and a Masonry fireplace ?
Pre-fab fireplaces are factory-built units installed on site, while masonry fireplaces are built from brick and mortar. Both can be safe and effective when maintained.
What’s the difference between vented and non-vented gas logs?
Vented logs require a working chimney and produce a natural flame look but less heat. Vent-free logs can be used without a chimney, provide more heat, but require proper ventilation.
Why does my chimney have white stains on the bricks?
This is efflorescence, caused by water seeping through the chimney and pushing out salts. It’s a sign of water damage.
How can I prevent white stains on my chimney?
We recommend repairing cracks, sealing the crown, and applying a professional water repellent to keep moisture out.
Can you replace glass in fireplace doors?
Yes. We provide high-temperature tempered or ceramic glass for fireplace doors and inserts.
Why should I choose Chimney Wiz?
We are certified professionals, trained in the latest safety standards and building codes. We carry insurance, are bonded, and provide detailed reports and recommendations.
Can you provide references?
Yes. We’re happy to share references from past customers, realtors, and property managers.
How can I stop birds from nesting in my chimney?
Installing a stainless steel chimney cap prevents birds, animals, rain, and debris from entering.
What areas do you service?
We proudly serve Northwest Ohio and Southeast Michigan. Call us if you’re outside this area to confirm availability.
Can you remove live animals from my chimney?
Yes, on a case-by-case basis. Call us to discuss your situation.
Ready to schedule? Book online or call (419) 265-7589.