Terms of Service
These Terms of Service apply to service requests, estimates, appointments and work performed by Chimney Wiz. By requesting service or accepting an estimate, you agree to the applicable terms described below.
Service Requests and Appointments
Submitting an online request, email, message or other service inquiry does not create a confirmed appointment.
Chimney Wiz will confirm appointment availability, scheduling details and the requested service separately.
Estimates and Approval
Estimates provided by Chimney Wiz must be accepted before the related work is performed unless otherwise agreed in writing.
An estimate may be based on conditions that are visible or known at the time of evaluation. If additional conditions are identified, Chimney Wiz may explain the findings and provide updated recommendations or pricing before additional work proceeds.
Scope of Work
The scope of service is controlled by the written work order, accepted estimate or other written service documentation provided for the project.
Work that is not included in the approved scope may require additional authorization before it is performed.
Inspections and Accessible Conditions
Inspection findings apply only to the components and conditions that were accessible and evaluated as part of the scheduled inspection or service.
Chimney Wiz does not represent that concealed, inaccessible or otherwise unexamined areas were inspected unless those areas were specifically included in the documented scope of work.
Service Recommendations
Recommendations for cleaning, maintenance, repair or further evaluation are based on the conditions observed at the time of service.
If additional conditions are identified during the work, Chimney Wiz may explain the findings and recommend appropriate next steps.
Contact
Questions regarding these Terms of Service may be directed to:
Chimney Wiz
Phone: (419) 265-7589
Email: service@chimneywiz.com
Last Updated: September 2026